Privacy policy

Thank you for visiting our website bitmedical.com and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the statutory provisions of the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). The following privacy policy serves to fulfill the information obligations arising from the FADP and the GDPR. These can be found, for example, in Art. 19 ff. DSG and Art. 13 ff. of the GDPR.

Owner or person responsible

The controller within the meaning of Art. 5(j) FADP and Art. 4(7) GDPR is the person who alone or jointly with others determines the purposes and means of the processing of personal data. The controller pursuant to Art. 4 no. 7 GDPR is also the recipient of the personal data within the meaning of Art. 4 no. 9 GDPR. Any third-party recipients are identified separately.

With regard to our website, the owner or controller is:

Bitmedical AG
Kastellstrasse 1
4303 Kaiseraugst
Switzerland
E-Mail: info@bitmedical.com
Phone: +41 61 331 60 90

Contact details of the person responsible for data protection (DSG) or the data protection officer (DSGVO)

We have appointed a data protection advisor in accordance with Art. 10 GDPR. This person also meets the requirements of a data protection officer in accordance with Art. 37 GDPR. You can reach this person using the following contact details

Auhofstrasse 51/2/10
1130 Vienna
Austria
E-Mail: info@bitmedical.com
Phone: +43 1 890 66 44

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system came to our website (referrer tracking);
(8) Message indicating whether the retrieval was successful;
(9) Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the requirement of good faith (Art. 6 para. 2 FADP and Art. 2 CC) and Art. 6 para. 1 lit. f GDPR (legitimate interest).

Purpose of data processing

The temporary (automated) storage of data is necessary for the course of a website visit in order to enable the website to be delivered. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

Duration of storage

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Restriction, objection, correction and deletion options

You may at any time request the restriction of processing in accordance with Art. 18 GDPR or object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

Special functions of the website

Our website offers you various functions that collect, process and store personal data when you use them. Below we explain what happens to this data:

Application form

  • What personal data is collected and to what extent is it processed?

    The data entered by you in the form fields of the application form and, if applicable, uploaded, will be processed to fulfill the purpose stated below.

  • Legal basis for the processing of personal data

    Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC) and Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures).

  • Purpose of data processing

    The purpose of data processing is to check and process the application documents you have uploaded via the form.

  • Duration of storage

    The data will be deleted as soon as the application has been processed and there is no longer a legitimate interest in storing the application data. Your application documents will therefore be deleted after 6 months at the latest if no employment relationship is established.

  • Right of objection, processing, correction and deletion

    You can restrict processing at any time in accordance with Art. 18 GDPR, object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

  • Necessity of providing personal data

    The information in the application form is required for sending and processing the application. If you do not fill in the mandatory fields or do not fill them in completely, your application cannot be sent or processed.

Contact form(s)

  • What personal data is collected and to what extent is it processed?

    The data entered by you in our contact forms, which you have entered in the input mask of the contact form.

  • Legal basis for the processing of personal data

    Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the requirement of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code) and Art. 6 para. 1 lit. a GDPR (consent by unambiguous affirmative action or conduct).

  • Purpose of data processing

    We will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form. Please note that we may also send you e-mails to the address provided in order to fulfill your contact request. The purpose of this is so that you can receive confirmation from us that your request has been forwarded to us correctly. However, sending this confirmation e-mail is not obligatory for us and is for your information only.

  • Duration of storage

    After your request has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.

  • Restriction, objection, correction and deletion options

    You may at any time request the restriction of processing in accordance with Art. 18 GDPR or object to processing in accordance with Art. 21 GDPR and request the rectification or erasure of data in accordance with Art. 16 or 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

  • Necessity of providing personal data

    The use of the contact forms is voluntary. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not complete the required information on the contact form, you will either not be able to send the request or we will not be able to process your request due to a lack of information.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

The disclosure of data to third parties depends on the scope of the activities or offers of our website or our business model described below.

In principle, we only keep your data for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, public bodies and authorities as well as private individuals, who are entitled to it due to legal provisions, court decisions or official orders as well as the transfer to authorities for the purpose of initiating legal proceedings or for criminal prosecution purposes if our legally protected rights are attacked.

Statistical analysis of visits to this website - web tracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was retrieved, name of the file, date and time of retrieval, amount of data transferred and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.

Any personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code). We also use the following web trackers to analyze visits to this website:

  • AmCharts

    On our website we use the AmCharts service of the company AmCharts, -, LT-00000 Vilnius, Lithuania, e-mail: contact@amcharts.com, Website: http://www.amcharts.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. The transfer and processing of personal data takes place exclusively on servers in the European Union.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    The service is a plugin that we need to be able to display all the content on our website to you. The plugin makes our website more attractive and easier to experience for our site visitors.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.amcharts.com/privacy-policy/.

    The provider offers under https://www.amcharts.com/privacy-policy/ also offers an opt-out option.

  • Google

    We use the Google service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    We use Google to be able to load additional Google services on the website. The service is used to provide additional Google services, such as the required data processing for the provision of streams and fonts and relevant Google search content. It is technically required in order to be able to exchange the site visitor's information already available to Google between the Google services and to be able to provide the site visitor with individual content adapted to their Google account.

    The service or we collect the following data for processing purposes: Background data stored in the Google user account or with other Google services about the site visitor, background data for the provision of Google services such as streaming data or advertising data, data about the site user's use of Google search, information about the end device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Doubleclick, Google Cloud, Google Ads and Google Fonts in accordance with the Google Privacy Policy. You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

  • Google Ads

    We use the Google Ads service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    Google Ads is an advertising system with which we can place advertisements on external websites on the Internet to inform our customers about our services. Google Ads displays advertisements on external websites that are individually tailored to our clientele and lead to our website according to parameters set by us. If the site visitor clicks on the Google Ads advertisement, they will be taken to our website. In order to be able to measure the success and remuneration of Google Ads advertisements, Google Ads measures the success of the advertising measure when our website is accessed. Our website processes the data provided by Google Ads in order to analyze and improve our advertising measures and to calculate any remuneration that may be due.

    For the processing itself, the service or we collect the following data: Data on the advertising interests of site visitors, interactions of site visitors with advertising relating to our website, data on visits to our website by site visitors who have previously clicked on Google Ads advertising and reached our website, data on the end device used, the IP address and the user's browser and other data from Google services for the provision and refinement of Google advertising relating to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When Google Ads are used on our website, Google may transmit and process information from other Google services in order to provide background services for the improvement and individualization of Google advertising. For this purpose, data may also be processed by other Google services such as Google Apis, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform and Google Fonts in accordance with the Google Privacy Policy under Google's own data protection responsibility. You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

  • Google Maps

    We use the Google Maps service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    On our behalf, Google will use the information obtained via Google Maps to show you the map. You can find us faster and more accurately using Google Maps than with a simple non-interactive map. The corresponding data is also used to assign the site visitors who display our Google Maps map, if necessary with the help of the Google advertising ID, and to link them with physical visits and calls to other contact information listed on Google. In this way, Google can make an estimate of the expected flow of visitors.

    For the processing itself, the service or we collect the following data: Data required to visualize and display location data in the form of a map such as, in particular, IP address, information from Google background services such as Google Apis, search terms, IP address, coordinates, when using the route planner, starting location and destination, location data, Google advertising ID, Android advertising ID.

    We have concluded a joint processing agreement with Google with regard to Google Maps. You can find the content at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be processed by the Google services Google Apis, Google Cloud and Google Fonts in accordance with the Google data protection declaration under Google's data protection responsibility. You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

  • Gstatic

    We use the Gstatic service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and load required catalog files in advance. In particular, the service loads background data for Google Fonts and Google Maps.

    As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

  • Matomo (local)

    • Scope of the processing of personal data

      Our website contains a tracking code from Matomo (formerly Piwik), an open source web analysis tool (https://matomo.org). Web tracking is carried out solely by us without any personal reference. Matomo is hosted on our own server infrastructure for this purpose. There is therefore no transfer to third parties.

      We collect, process and store usage data about the use of our site, such as referrer links, the time spent on certain URLs, the clickstream and also data about your browser settings, such as the manufacturer of the browser and also its version, the screen resolution and the operating system used.

      We may also collect and store parts of your IP address and information about the loading speed of our website. We can only create anonymous user profiles and extract statistical information from this data. We also use cookies as part of Matomo web tracking to distinguish returning visitors from first-time visitors. Cookies are small text files that are stored locally in the memory of your Internet browser and that contain a separate ID and possibly other technical information. The data collected in this context will not be merged with any other personal data we may have without your separate consent.

    • Legal basis for the processing of personal data

      In many cases, there is no personal reference. If there is a personal reference, the legal basis for the collection is Art. 6 para. 1 lit. f GDPR (legitimate interest) or your consent in accordance with Art. 13 para. 1 FADP.

    • Purpose of data processing

      The purpose of web tracking is to analyze user flows in order to enable us to anonymously monitor the functionality and user-friendliness of our website and to constantly improve our Internet offering. It is used solely to collect statistical, non-personal data.

    • Duration of storage

      We store all web tracking data collected using Matomo for an indefinite period of time, provided that it is only available to us in anonymized form. If the data is not anonymized, we will delete it after 12 months at the latest.

    • Objection and deletion option

      You can prevent the collection of the aforementioned data and its processing by installing a Java Script blocker to prevent the collection of other app analysis data. If a personal reference should arise, you can revoke your consent at any time in accordance with the rules outlined in this privacy policy.

  • Youtube

    We use the YouTube service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    Videos from the YouTube platform are integrated into our website via the YouTube service. This integration allows us to show you videos directly on our website. In this way, site visitors can view information about our services without having to visit the YouTube platform.

    For the processing itself, the service or we collect the following data: Data for displaying the stream, data on videos clicked on, playlists created, ratings and comments, information on the end device used, the user's IP address and browser and other data from Google services for providing the video in accordance with the Google Privacy Policy

    If YouTube is activated on our website and a video is played, our website establishes a connection to the servers of Google Ireland Limited and transmits the data required to display the stream or video. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter referred to as DPF). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission. When YouTube videos are displayed on our website, YouTube may transmit and process information from other Google services in order to provide background services for the video, such as streaming data. For this purpose, data may also be transferred to the Google services Google Fonts, Google Apis, Google Video, Doubleclick. You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

Integration of external web services and processing of data outside the EU

We use active content from external providers, so-called web services, on our website. By accessing our website, these external providers may receive personal information about your visit to our website. Data may be processed outside Switzerland and the EU. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

  • Google Cloud APIs

    We use the Google Cloud APIs service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    We use Google APIs to be able to load additional Google services on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display Google Fonts fonts and to provide the Google Maps map.

    The service or we collect the following data for processing: IP address

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google Privacy Policy under the data protection responsibility of Google. You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

  • Google Fonts

    We use the Google Fonts service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    We use the Google Fonts service to integrate attractive fonts on our website in order to display our website to you in a visually improved version. The service may also be used on our website if other Google services are loaded on our website that require Google Fonts fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.

    For the processing itself, the service or we collect the following data: Data on fonts, IP address of the site visitor, statistics on the use of fonts and other data from Google services related to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google Privacy Policy. You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

  • Google reCaptcha

    We use the Google reCaptcha service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, on our website: support-deutschland@google.com, Website: http://www.google.com/. According to the Swiss authorities, processing takes place in safe third countries. You can find Switzerland's list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - Data Protection Framework). https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission.

    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO, which you have given on our website.

    If Google reCaptcha is activated on our website, the data collected by Google reCaptcha will be transmitted to servers of Google Ireland Limited. As part of order processing, personal data may also be transmitted to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. On the basis of specific characteristics and an analysis of the page behavior, the service recognizes whether the input made is an automated input by means of a program (so-called bot) or a human being. The service has three different levels. Either the service automatically recognizes that the input is not automated by a bot or it lets the user select a Captcha checkbox. A third option is to display small image or voice tasks / text tasks that must be solved by the site visitor. Google reCaptcha is a Capcha service that is used on our website for security reasons in order to prevent bots (robot programs) from interacting with our website. Google reCaptcha verifies on our behalf that only humans and not bots can use our website. In particular, this enables us to protect the special functions of our website (e.g. contact forms or other input options such as the login area) from abusive page access.

    For the processing itself, the service or we collect the following data: User behavior (e.g. mouse gestures or input behavior), IP address, browser data, computer information.

    If you wish to use the input options protected by Google reCaptcha on our website, you must allow the use of Google reCaptcha and, if necessary, solve the corresponding captchas. If you do not fill in the captcha or do not allow the use of Google reCaptcha, you will not be able to use the form protected by the captcha. Alternatively, you can always use our other contact options (e.g. post or e-mail). You can obtain certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active retrieve.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider offers under https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.

  • Legally ok legal text snippet and modules

    We use the Legally ok legal text snippet service and modules from Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, Website: https://www.legally-ok.com/. Processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there. Processing also takes place in a third country outside the EU. The Commission has issued an adequacy decision for this third country. On the website of the EU Commission (Link: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_de) you will find a current list of all adequacy decisions.

    The legal basis for the transmission and processing is Art. 31 para. 1 FADP and Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.

    With the help of the service, the contents of our legal texts are reloaded onto our website. The current legal texts are reloaded via the integration on our website. This integration may also be used to load additional technical modules with regard to the legal texts or legally required elements.

    The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

Information on the use of cookies

Scope of the processing of personal data

We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. Cookies are small text files that your browser can store on your access device. These text files contain a characteristic string of characters that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also referred to as "setting a cookie". Cookies can be set both by the website itself and by external web services.

Legal basis for the processing of personal data

Relevant are Art. 6 ff. FADP (principles) and Art. 6 para. 1 lit. f GDPR (legitimate interest) and Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR (consent).

The relevant legal basis can be found in the cookie table listed later in this section.

In general, in the case of cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated into it (technically necessary cookies). In addition, the cookies may increase their user-friendliness and enable a more personalized approach. In this case, we have weighed up your interests against our interests.

With the help of cookie technology, we can only identify, analyze and track individual website visitors if the website visitor has consented to the use of cookies in accordance with Art. 6 para. 6 DSG or Art. 6 para. 1 lit. a DSGVO.

Purpose of data processing

The cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve user-friendliness or to pursue the purpose stated with your consent. Cookie technology also enables us to recognize individual visitors by means of pseudonyms, e.g. individual or random IDs, so that we can offer more individual services. Details are listed in the table below.

Duration of storage

The cookies listed below are stored in your browser until they are deleted or, in the case of a session cookie, until the session has expired. Details are listed in the following table:

Cookie name Server Provider Purpose Legal basis Storage duration Type
CONSENT (Youtube) .youtube.com Youtube The CONSENT cookie is used to store the user's permission to forward the data to YouTube after the user has given their consent. Fulfillment of legal obligations approx. 24 months Cookie banner
LAST_RESULT_ENTRY_KEY www.youtube.com Youtube Saves the user settings when accessing a YouTube video integrated on other websites. Consent Session Comfort
TESTCOOKIESENABLED www.youtube.com Youtube With the help of the cookie, the video player embedded by us can recognize whether the transmission of personal data is based on consent. Fulfillment of legal obligations approx. 60 seconds Cookie banner
VISITOR_INFO1_LIVE .youtube.com Youtube The cookie is used to estimate how the videos on the website will be accepted by the site visitors. Consent approx. 6 months Analytics
VISITOR_PRIVACY_METADATA .youtube.com Youtube The cookie used assigns an ID to the site visitor and determines statistical data on the site visitor's website visits. This serves to individualize the advertising that is displayed to the user. Consent approx. 6 months Marketing
YSC .youtube.com Youtube This cookie assigns an ID to the site visitor. This ID is used to compile statistics on the site visitor's videos. Consent Session Analytics
_pk_id.* www.bitmedical.com Website operator This cookie is a tracking cookie from Matomo. This cookie enables us to track the visitor using an assigned pseudonymous visitor ID and collects statistics about the visitor's user behavior on the website. It stores and analyzes information about the visitor's actions on the website during the current session, including the date and time of the first visit, the average time spent on the website, and the number of all visitors that a unique visitor has made to the website. Legitimate interest approx. 13 months Analytics
_pk_ses.* www.bitmedical.com Website operator This cookie is a tracking cookie from Matomo. This cookie enables us to track the visitor using an assigned pseudonymous visitor ID and collects statistics about the visitor's user behavior on the website. It stores and analyzes information about the visitor's actions on the website during the current session, including the date and time of the first visit, the average time spent on the website, and the number of all visitors that a unique visitor has made to the website. Legitimate interest approx. 30 minutes Analytics
nextId www.youtube.com Youtube This cookie is used to assign a unique ID to the user. This allows data about the website visitor's behavior to be collected and used to compile statistics about which YouTube videos have been viewed by the site visitor on different websites. Consent Session Marketing
remote_sid youtube.com Youtube We embed videos from our official YouTube channel in YouTube's private mode. This mode can set cookies on your computer as soon as you click on the YouTube video player, but YouTube does not store any personally identifiable cookie information for the playback of embedded videos in private mode. Consent Session Configuration
requests www.youtube.com Youtube We embed videos from our official YouTube channel in YouTube's private mode. This mode can set cookies on your computer as soon as you click on the YouTube video player, but YouTube does not store any personally identifiable cookie information for the playback of embedded videos in private mode. Consent Session Configuration

Possibility of objection, revocation of consent and deletion

You can set your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or to accept cookies in general. Cookies can be used for various purposes, e.g. to recognize that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of your consent until you withdraw it.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Duration of data storage and rights of the data subject

Duration of storage

We only store personal data to the extent and for as long as is necessary to fulfill the purposes for which the personal data was collected, we have a legitimate overriding interest in the storage or are legally obliged to do so.

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right to information about the information specified in 25 et seq. DSG or Art. 15 para. 1 GDPR, insofar as the information cannot be refused, restricted or postponed by the data controller (see Art. 26 et seq. FADP or Art. 15 para. 4 GDPR). We will also be happy to provide you with a copy of the data.

Right of rectification

In accordance with Art. 32 para. 1 FADP or Art. 16 GDPR, you have the right to demand that incorrectly stored personal data (e.g. address, name, etc.) be corrected, provided that this claim does not conflict with any legal obligation. You can also request the completion of the data stored by us at any time. A corresponding adjustment will be made immediately.

Right to erasure

In accordance with Art. 17 (1) GDPR, you have the right to request that we erase the personal data collected about you if

  • the data is either no longer required;
  • the legal basis for processing has ceased to exist without substitution due to the withdrawal of your consent;
  • there are no longer legitimate reasons for processing;
  • your data is processed unlawfully;
  • a legal obligation requires this.

Pursuant to Art. 17 (3) GDPR, the right does not exist if

  • the processing is necessary for exercising the right to freedom of expression and information;
  • your data has been collected on the basis of a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data is required for the establishment, exercise or defense of legal claims.

Right to restriction of processing

Pursuant to Art. 18 (1) GDPR, you have the right in individual cases to request the restriction of the processing of your personal data.

This is the case if

  • the accuracy of the personal data is disputed by you;
  • the processing is unlawful and you do not consent to deletion;
  • the data are no longer required for the purpose of processing, but the data collected serve the assertion, exercise or defense of legal claims;
  • an objection to the processing pursuant to Art. 21 (1) GDPR has been lodged and it is still unclear which interests prevail.

Right of revocation

If you have given us your express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP; Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. Data for which we are legally obliged to retain will be deleted after the deadline has expired.

Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that has been collected on the basis of Art. 6 para. 1 lit. f GDPR (in the context of a legitimate interest). If you have given us your express consent to process your personal data (Art. 6 para. 6 GDPR and Art. 31 para. 1 GDPR), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. You only have this right if there are special circumstances that speak against the storage and processing. Data for which we are legally obliged to store will be deleted after expiry of the deadline.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

Bitmedical AG
Kastellstrasse 1
4303 Kaiseraugst
Switzerland
E-Mail: info@bitmedical.com
Phone: +41 61 331 60 90

Right to data portability

In accordance with Art. 20 GDPR, you have the right to receive the personal data concerning you. We will provide the data in a structured, commonly used and machine-readable format. The data can be sent either to you yourself or to a controller named by you.

We will provide you with the following data on request:

  • Data collected on the basis of consent (Art. 31 para. 1 FADP and Art. 6 para. 1 let. a GDPR);
  • Data that we have received from you in the context of existing contracts (Art. 31 para. 2 let. a FADP and Art. 6 para. 1 let. b GDPR and Art. 9 para. 2 let. a GDPR);
  • Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a controller requested by you, insofar as this is technically feasible. Please note that we may not transfer data that interfere with the overriding interests of third parties in accordance with Art. 26 para. 1 let. b FADP or Art. 20 para. 4 GDPR, or only to a limited extent.

Notifications to the FDPIC and the right to lodge a complaint

Pursuant to Art. 49 FADP, data subjects may file a complaint with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Further information can be found in the FDPIC's contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our website, you can bring about a judicial clarification of the issue in accordance with Art. 32 FADP. As a rule, an action under Art. 28 ff. ZGB should be sought. If you are affected by the processing of data by federal bodies, the procedure is governed by Art. 41 FADP. In this case, you can also contact the FDPIC (see the contact form above).

Right to lodge a complaint with the supervisory authority pursuant to Art. 77 (1) GDPR

If you suspect that your data is being processed unlawfully on our website, you can of course seek legal clarification of the issue at any time. You also have every other legal option available to you. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Art. 77 para. 1 GDPR. The right to lodge a complaint pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority with which the complaint has been lodged will then inform you of the status and outcome of your complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

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